
"They may forget what you said -- but they will never forget how you made them feel." -- Carl W. Buehner
This quote has often been attributed to Mara Angelou, but according to Quote Investigator that's not supported by factual evidence, although it certainly feels like something she would say.
Regardless of who first said it or wrote it, I think it applies to libraries as well as people. Our sense of a library as a place—welcoming or not—our sense of a library as an entity—benevolent, embracing, dynamic—makes all the difference in the world as to whether we decide to spend any of our increasingly precious time on Earth in that place. We can talk about circulation statistics and the sheer number of things: volumes in the catalog and e-book downloads and reference requests and library cards issued and meeting rooms booked and programs sponsored and computers with Internet access and maker spaces, but I believe that it's how a patron feels when he or she is inside the library that will determine how often that patron will return.
Classic example: me and Regenstein Library (my loathing of which I detailed in an earlier post).
I freely admit that I have a love/hate relationship with the University of Chicago. I love to hate it and I hate to love anything about it.
(Internal argument rages:
Better angel: Oops, that just slipped out. Maybe I should delete it?
Less-than-better angel aka lil' devil: No, let it stand, let those feelings out! After all, they won't be asking you to give a book talk on that campus any time soon...)
There is, uhhmm, was my fondness for Harper Memorial Library, but now that's so over... I guess it's just some library that I used to know...
On my recent visit to the storied campus in Hyde Park, besides being confronted by the atrocities committed at the library formerly known as Harper (Prince-like symbol to follow), I also felt compelled to take a stroll across the quad to once more face my bête noire, Regenstein Library.
This quote has often been attributed to Mara Angelou, but according to Quote Investigator that's not supported by factual evidence, although it certainly feels like something she would say.
Regardless of who first said it or wrote it, I think it applies to libraries as well as people. Our sense of a library as a place—welcoming or not—our sense of a library as an entity—benevolent, embracing, dynamic—makes all the difference in the world as to whether we decide to spend any of our increasingly precious time on Earth in that place. We can talk about circulation statistics and the sheer number of things: volumes in the catalog and e-book downloads and reference requests and library cards issued and meeting rooms booked and programs sponsored and computers with Internet access and maker spaces, but I believe that it's how a patron feels when he or she is inside the library that will determine how often that patron will return.
Classic example: me and Regenstein Library (my loathing of which I detailed in an earlier post).
I freely admit that I have a love/hate relationship with the University of Chicago. I love to hate it and I hate to love anything about it.
(Internal argument rages:
Better angel: Oops, that just slipped out. Maybe I should delete it?
Less-than-better angel aka lil' devil: No, let it stand, let those feelings out! After all, they won't be asking you to give a book talk on that campus any time soon...)
There is, uhhmm, was my fondness for Harper Memorial Library, but now that's so over... I guess it's just some library that I used to know...
On my recent visit to the storied campus in Hyde Park, besides being confronted by the atrocities committed at the library formerly known as Harper (Prince-like symbol to follow), I also felt compelled to take a stroll across the quad to once more face my bête noire, Regenstein Library.
Face to face with the beast
It was one of the few hot and muggy days we've had this summer in the Chicago area. One of those days that brew drenching thunderstorms out of unstable air masses and sure enough, the low-hanging gray clouds let loose just as we passed Botany Pond so we dashed for shelter under Cobb Gate.
We waited for the deluge to subside with two campus tour groups consisting of a U of C guide, prospective students and their parents. The guides, a male and a female, were both relentlessly perky (no, there is no other word to describe them). The high school kids somehow managed to look simultaneously eager and blasé. The parents were either the Black Hawk helicopter types who ask all the questions while their offspring shrank back in the crowd pretending not to know them or the deer-in-the-headlights, resigned-to-their-fate types. You know, the kind of parents who wear T-shirts that read "My son/daughter and my money go to..."ed
All the while, I stared in dread to the north where, across 57th Street, the hulking brute squatted, waiting. When the rain had diminished to a fine drizzle and the perkiness of the tour guides had begun to shred the nerves, we made another short dash across the street and up the long, sloping walkway to the library's entrance.
And then we were inside the beast.
And then we were inside the beast.
And all of a sudden I heard the voice of the immortal Peggy Lee warbling inside my head.
And she's not singing "Fever."
And she's not singing "Fever."
"Is that all there is?
Is that all there is?
If that's all there is my friends...."
Is that all there is?
If that's all there is my friends...."
And it has books (what a concept)...

Really. It's not a monster. It's just a library. A very large library. With over 4.5 million volumes spread across seven floors and over 570,000 square feet, employing 33 subject specialist librarians, focusing on the humanities and social sciences, with a bit of business and divinity thrown in for good measure.
Old Joe Regenstein was a life-long resident of the city of Chicago and a major industrialist who made his fortunes in the paper, plastic and chemical fields. After his death in 1957, his foundation donated $10,000,000 toward a new graduate research library. After the groundbreaking in 1967, the library was completed and dedicated in 1970. The library actually was built on the site of the original Stagg Field, the University's athletic field from 1892 to 1967. It's also the spot where Enrico Fermi and his Big Bang Theory type buddies achieved man's first controlled, self-sustaining, nuclear chain reaction on December 2, 1942. Whence sprang the atomic bomb and the Oppenheimer quote... "I am become Death... the destroyer of worlds." And to think it all began in a squash court. (There's a classic bronze Henry Moore sculpture called—what else?—"Nuclear Energy" plunked down on the western edge of the 12-acre site. Depending on your angle of viewing, it resembles a mushroom cloud or a misshapen skull, both of which are totally apropos.)
Old Joe Regenstein was a life-long resident of the city of Chicago and a major industrialist who made his fortunes in the paper, plastic and chemical fields. After his death in 1957, his foundation donated $10,000,000 toward a new graduate research library. After the groundbreaking in 1967, the library was completed and dedicated in 1970. The library actually was built on the site of the original Stagg Field, the University's athletic field from 1892 to 1967. It's also the spot where Enrico Fermi and his Big Bang Theory type buddies achieved man's first controlled, self-sustaining, nuclear chain reaction on December 2, 1942. Whence sprang the atomic bomb and the Oppenheimer quote... "I am become Death... the destroyer of worlds." And to think it all began in a squash court. (There's a classic bronze Henry Moore sculpture called—what else?—"Nuclear Energy" plunked down on the western edge of the 12-acre site. Depending on your angle of viewing, it resembles a mushroom cloud or a misshapen skull, both of which are totally apropos.)
But some things never change...

Hmmm, maybe that's why the whole freaking place just... hums.
Yes, the fluorescent lights still drone with an annoying vibrato (perhaps like an irradiated mosquito would sound) and the HVAC system still permeates the silence with its heavy breathing, like a pervert on the other end of the phone line. And all that limestone fashioned to look like concrete is still a vast stretch of one shade of gray (if it was a Crayon it would be called "Depression"). And even the carpet seems like a hard surface.
But on this day... on this day something seemed... different. It felt... different. I felt... different.
Interior monologue:
Oh wait, I'm not a student there anymore...with the weight of all that entails pressing down on my head and my shoulders. No wonder I feel so... light... so free!
I'm just visiting!
And that makes all the difference in the world.
Yes, the fluorescent lights still drone with an annoying vibrato (perhaps like an irradiated mosquito would sound) and the HVAC system still permeates the silence with its heavy breathing, like a pervert on the other end of the phone line. And all that limestone fashioned to look like concrete is still a vast stretch of one shade of gray (if it was a Crayon it would be called "Depression"). And even the carpet seems like a hard surface.
But on this day... on this day something seemed... different. It felt... different. I felt... different.
Interior monologue:
Oh wait, I'm not a student there anymore...with the weight of all that entails pressing down on my head and my shoulders. No wonder I feel so... light... so free!
I'm just visiting!
And that makes all the difference in the world.
Buzzed... in a good way
So instead of picking up my backpack and trudging out after a half an hour of the ever-present buzzing—really, I swear, it's not just all in my head!—we headed upstairs (traipsing all the way) to the 4th level of hel--oops--the 4th floor where the Classics Reading Room Collection is located. This room contains both a bust of Homer (with a well-rubbed nose) and an old-school card catalog (with actual cards inside, some hand-written.) And, feeling totally giddy, we just had to document this (and our feeling of giddiness, a completely foreign emotion in this place).
Then, feeling even more adventurous, we headed into the stacks, where we thought we heard a cricket chirping. A cricket in the stacks?!?! Life, proof of life, in the midst of that man-made monstrosity. We followed the sound, feeling like spies, weaving through the shelving units, until we came to its source.
Alas, just a HVAC fan in desperate need of some WD-40.
Alas, just a HVAC fan in desperate need of some WD-40.
Okay, enough fun and games. It was time to head next door to the Joe and Rika Mansueto Library, the self-described "library of the future."
But that's a topic for another blog post because...
But that's a topic for another blog post because...